RETURN  AND REFUND POLICY

Our return policy allows for returns within 7 days of receiving your item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. You will also need the receipt or proof of purchase.

To initiate a return, please contact us at goodlifejay9@gmail.com Returns should be sent to the address provided by our customer service team.

If your return is accepted, we will send you a return shipping label and provide instructions on how and where to send your package. Items sent back to us without prior authorization will not be accepted.

For damaged or defective items, please inspect your order upon receipt and contact us immediately. We will evaluate the issue and make it right.

Please note that certain items cannot be returned, including perishable goods, custom products, and personal care items. We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions about whether your item is eligible for return, please contact us.

We are unable to accept returns for sale items or gift cards.

If you wish to exchange an item, the fastest way is to return the original item and place a new order.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and applied to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at  goodlifejay9@gmail.com